ChangeSafe for Jira Support
Support for installation, access and product behavior in ChangeSafe for Jira.
Hours of operation
- Monday–Friday
- 09:00–17:00 Pakistan Standard Time (PKT / UTC+5)
- Saturday
- Closed
- Sunday
- Closed
- Initial response target
- Within 1 business day
Response times may vary depending on severity and investigation requirements.
When contacting support, please include
- A clear description of the problem
- The Jira or ChangeSafe screen involved
- Steps to reproduce the issue
- Expected behavior
- Actual behavior
- Screenshots where useful
- Browser information where relevant
Security vulnerabilities
For security vulnerabilities, contact security.changesafe@tennexdigital.com. Please avoid sending vulnerability reports to the general support address.