Privacy Policy

Tennex Digital respects the privacy of website visitors, customers and inquiry contacts.

Information we collect

We may collect contact details, organization information and project information submitted through our forms, together with basic security and website analytics data.

Blog comments

When you submit a blog comment, we collect the display name, email address and comment text you provide. Comments remain private until reviewed. An approved display name and comment may be published; the email address is used for moderation and is not displayed publicly. We may reject or remove spam, abusive content or material that violates our website terms.

Google Analytics and local storage

With your permission, this public website uses Google Analytics 4 to measure page visits, navigation, engagement and selected non-sensitive actions such as product-resource clicks, successful inquiries or newsletter registrations. Google Analytics is not loaded unless you select Allow Analytics. Your choice is stored in your browser and can be changed through the Analytics Settings control.

Analytics events may include a page path, page title, campaign attribution and non-sensitive product identifiers or action categories. Inquiry names, email addresses, telephone numbers, form subjects, message content, comment contents, passwords, tokens, Jira issue content and customer Jira information are not intentionally sent to Google Analytics.

Website analytics are separate from ChangeSafe for Jira's read-only Atlassian Forge application. This website integration does not change ChangeSafe's application architecture, permissions, data handling or Marketplace privacy representations.

How information is used

Information is used to respond to inquiries, moderate comments, provide requested services, maintain security and improve our website. We do not sell personal information.

Retention and protection

Inquiry and comment information is retained only as reasonably required for business, legal, moderation and security purposes. Reasonable safeguards are used to protect stored information. Analytics data is processed according to Google Analytics settings and Google's applicable terms.

Your choices

You may decline analytics when prompted or reopen Analytics Settings to change your choice. You may request access, correction or deletion by emailing support@10exdigital.com, subject to applicable legal obligations.

Contact

Tennex Digital, Bahria Town, Islamabad, Pakistan. Email: support@10exdigital.com.